Returns and Refunds Policy

Thanks for shopping at GFM US eCommerce Shopify Site. If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.


Please email us at sales@gfmus.net to start the process of returning the item(s) and we will notify you for the next steps.

Refunds

Once we receive your item

We will inspect it and notify you thru email that we have received your returned item
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment) minus a restocking fee of 10% of the sale price.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping


You will be responsible for paying for your own shipping costs for returning your item.
You will provide us with the corresponding tracking ID of the item(s) to be returned.
Your shipping costs for returned items are non­refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at sales@gfmus.net